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Getting to the root of corporate citizenship competencies for the 21st century

By Sylvia Kinnicutt, Research Associate, Boston College Center

Do you know what it takes to be an effective leader in the ever-changing field of corporate citizenship? Are the skills and personal attributes needed for success in this field different from other business leadership roles?

The Boston College Center for Corporate Citizenship has just released the results of a recent research project to identify what it takes to succeed in leading corporate citizenship. In two companion reports “Leadership Competencies for Corporate Citizenship” and “Leadership Competencies for Community Involvement”, we have explored the changing roles in this field and created unique competency models for today practitioners and tomorrow’s aspiring leaders.

With the ranks of corporate citizenship and community involvement leaders growing, we realized a redefinition of these critical corporate leadership roles was required. Just as corporations are expected to step up their game in contributing to society and minimizing negative impacts, the leaders in these fields are expected to be more and do more for their companies. Leading corporate citizenship today requires a high degree of confidence, maturity and passion, as well as a strategic mind and collaborative personality.

The competency models were developed with the assistance of leading competency experts at the Hay Group, and are drawn directly from the insights and experiences of today’s leading corporate citizenship and community involvement professionals. We interviewed several prominent leaders to identify how they acted and operated in this unique role and some interesting findings emerged. While corporate citizenship and community involvement demand similar rigor and skill in strategy and problem solving from their leaders, they also require an especially high degree of ability to work collaboratively and influence others both inside and outside a company.

In the Center’s new competency models you will find:

  • Role descriptions that represent the new leadership roles required at today’s companies
  • Detailed descriptions of eight competencies for each role that are critical to success in leadership
  • Examples of competencies in action, and how to use the model to develop your own competency
  • Profiles of leading professionals in these fields

As Sandra Waddock, Professor at Boston College Carroll School of Management has noted, “The Corporate Citizenship Leadership Competency Model offers an important advance in understanding of what it takes to do corporate responsibility, sustainability and corporate citizenship well. By identifying the skills that are needed, the Center for Corporate Citizenship advances the capacity to educate such leaders effectively and help organizations negotiate the complexities that they face in dealing with their many stakeholders more effectively.”
It is our hope that these models will guide the personal and professional development of corporate citizenship leaders of today and tomorrow. As always we welcome your feedback and comments on this work.

CC Competencies

Download Leadership Competencies for Corporate Citizenship (pdf; free registration and/or login required)

CI Competencies

Download Leadership Competencies for Community Involvement (pdf; free registration and/or login required)

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